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Market Results
Feedback
From The Front |
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Gerten’s
Greenhouse,
originally settled
on only a few
acres in Inver
Grove Heights,
Minnesota in the
early 1900’s.
They expanded into
operating a
full-service
garden center.
They quickly
developed a
reputation for
quality plants for
less. [more] |
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Azana Salon and Spa
One month after the grand
opening
of Azana Salon and Spa,
located in Brookfield,
Wisconsin, Tami Gemmell,
Azana’s Business Manager,
saw first hand how
successful their gift card
program was going to be. As
several employees were being
trained on the new system, a
customer entered and asked
to purchase a gift
certificate for his wife.
Instead of a gift
certificate, the customer
was given the first Azana
Gift Card.
What better way to learn
than actually activating a
card. The value activated on
the card was $2000.00! That
first transaction confirmed
to Ms. Gemmell that this
program was a great
decision.

Carson’s Ribs
Carson’s Ribs, an upscale
restaurant, is located in
Illinois with seven
locations across the state.
One of the key reasons for
the success of this program
is the enhanced loyalty of
Carson’s customer base.
The largest volume of
transactions at Carson’s
has been the “Add Value”
feature.
Donna Giannis, the owner,
has been amazed at how many
customers continue to redeem
the card’s value and then
reload them. What was
primarily a replacement for
paper gift certificates has
become, not only a gift
card, but a perpetual use
dining card.

EbLen’s Casual Clothing
EbLen’s is a Connecticut
based casual clothing and
footwear retail
establishment with 21
locations. This program
launched in December, with a
heavy marketing emphasis on
the Christmas season. Don
Riccio, EbLen’s Project
Manager, stated that since
Christmas was their largest
season for gift certificate
sales, they felt that
introducing the EbLen’s
gift card during this season
would be the perfect time to
introduce this new and
exciting program.
In comparing the Christmas
season to the previous year,
EbLen’s watched their gift
card volume grow by
approximately 50%. This
program has been a major
success for EbLen’s.
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Dimple Records
Dimple Records, a music
store with four locations,
is located in Central
California. Their Electronic
Gift Card Program was
launched with an initial
card order of 2500. They
have since ordered a total
of 115,000 cards and
processed over 350,000
transactions. Due to the
overwhelming success of the
gift card, Oliver Radakovitz,
Dimple’s founder, added a
website section specifically
for their Gift Card Program,
as well as, producing a
separate stored value card
to be utilized for Used
Merchandise and returns.

The Links @ Outlook
The Links @ Outlook is an 18
hole golf course located in
South Berwick, Maine. The
Links launched their gift
card program as part of an
advertising scheme aimed at
generating new business.
Along with the gift card,
The Links’ Director of
Marketing, Jeff Maldonis,
designed a separate Golf
card. This card was
activated with value for 9
complementary holes of golf
and utilized as a
promotional tool during the
year. Mr. Maldonis believes
that the Valutec Gift Card
Program, not only increased
rounds played, but also
resulted in a membership
boost for the regular golf
season.

Tommy K’s Video
Tommy K’s Video, a
Connecticut based video
provider with 17 locations
throughout the state. Their
program has provided the
company with unanticipated
revenues, as well as, cost
and time savings.
Due to the overwhelming
success in their video
stores, Tommy K’s CEO,
Frank Slugaski, launched the
program in their four
tanning salons in time for
the Christmas season. Mr.
Slugaski believes that a
major reason for their
success was the emphasis
they placed on marketing the
program with promotions,
banners and sample cards
that the employees wore as
name badges.
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